Contact

Draftproofing.com has proudly served and helped customers with their project needs. The entire team at Draftproofing.com all work towards a goal of delivering the very best in customer care. If you are interested in any of our products or require any technical help or haven’t found what you are looking for please get in touch with us.

Postal Address: Draftproofing.com  (part of the Stormflame Group), Unit 9, The I.O Centre, Stephensons Road, 
Segensworth, Fareham, PO15 5RU

Phone: 01329 841 416
 

Fax: 01329 841 417
 

Email: sales@draftproofing.com
 

Opening times: Monday 9.00am to Friday 5.00pm

Registered Name: Stormflame Ltd. : Company Registration No: 04236142

Registered Office: Avebury House 6 St Peter Street Winchester SO23 8BN UK

Alternatively, use this contact form and we will get back to you as soon as possible. All enquiries are treated in a professional and confidential manner.

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How will we use your information about you?

We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. We will never sell your data and we promise to keep your details safe and secure. However, from time to time we would like to contact you with details of new products, offers and promotions we provide. For more information please go to the Terms and Conditions.

FAQ

 
 
Do you provide International delivery?

 

The draftproofing.com online shop only deliver to the UK Mainland. If you live outside of the UK Mainland which includes the following post codes beginning with: IM, HS, ZE, JE, GY, KW, FK or AB please contact us: Tel: 01329 841 416 or email:  sales@draftproofing.com

 

 

How do I return an item?

 

Please review our returns policy in the terms and conditions

 

 

Bulk Orders?

 

For bulk orders on any of our product range please contact us: Tel: 01329 841 416 or email: sales@draftproofing.com

How do I track my order?

To track your order please contact us: Tel: 01329 841 416 or email: sales@draftproofing.com

 

Are your samples free of charge?

 

Yes all samples sent out out are free of charge (including P&P). To claim a free draft product sample just fill in our enquiry form (seen above on this page)

 

 

What are your delivery options?

 

Next Working Day [M-F] Mainland UK Delivery = £9.99
Next Morning [M-F] Mainland UK Delivery = £25.00
N. Ireland 3-5 Working Days (M-F) = £34.75
All prices exclude VAT.

 

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As part of our policy of ongoing improvements, we reserve the right to modify, alter or change product specifications without giving notice. Product illustrations are representations only. All information provided is for guidance only, and as Draftproofing.com (part of the Stormflame Group) has no control over the specific application or installation methods of the products, or of the prevailing site conditions, no warranties expressed or implied are intended to be given as to the actual performance of the products mentioned or referred to, and no liability whatsoever will be accepted for any loss, damage or injury arising from the use of the information given of products mentioned or referred to herein.

Information provided is to the best of our knowledge true and accurate and based upon current test data and product specification from third parties and is supplied for your guidance only. Customers should satisfy themselves to the suitability of the product based on the products limitation of applications and that the product is fit for purpose for their intended use and no guarantee is given or implied since the conditions of actual use are beyond our control. Draftproofing.com (part of the Stormflame Group), disclaim any liability for loss, damage or other expense arising from the use of information, data or products mentioned or referred to by ourselves and reserve the right to change any details or specifications without notice. If you are in any doubt as to the suitability of a product for your intended application please contact our technical team on 01329 841 416 or email sales@draftproofing.com and we will contact you.

© Copyright 2020 Draftproofing.com (Part of the Stormflame Group). Unit 9, The I.O Centre, Stephensons Road, Segensworth, Fareham, PO15 5RU

tel: 01329 841 416 | fax: 01329 841 417 | email: sales@draftproofing.com